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Last updated: June 17, 2026

Thank you for choosing Checklists ’R Us. We create clarity‑driven checklists, frameworks, and digital tools designed to help individuals and teams make confident, consistent decisions. Because our products are delivered digitally and accessible immediately upon purchase, our refund rules are specific and transparent.

This Refund Policy explains when refunds may be granted and how to request one.

 

1. Digital Products Are Generally Non‑Refundable

All digital purchases—including checklists, frameworks, templates, bundles, and downloadable materials—are non‑refundable due to the nature of instant access.

Once a product is delivered, you receive full value immediately, and we cannot revoke access to digital content.

 

2. Exceptions We May Approve

We may issue a refund at our discretion in the following situations:

 

A. Duplicate Purchases

If you accidentally purchased the same product more than once, we will refund the duplicate order.

 

B. Technical Access Issues

If you experience a technical issue that prevents you from accessing your purchase and our support team cannot resolve it, we may issue a refund.

 

C. Mischarged or Unauthorized Transactions

If your payment method was charged without your authorization, we will investigate and may issue a refund.

To request help, use Billing Support.

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3. Situations Not Eligible for Refunds

Refunds will not be issued for:

• Change of mind

• “I didn’t use it” or “I didn’t get around to it”

• Expectation of features not advertised

• Dislike of writing style, structure, or content approach

• Attempting to obtain a refund after downloading or accessing the product

• Purchases made with discount codes or promotional pricing

If you need help choosing the right product, use Product Guidance.

 

4. Subscription Refunds (If Applicable)

If you subscribe to a recurring plan:

• Subscriptions renew automatically

• You may cancel anytime before the next billing cycle

• We do not offer refunds for partial billing periods

• Access continues until the end of the paid term

Manage your subscription through Subscription Settings.

 

5. How to Request a Refund

To request a refund under the exceptions listed above:

1. Provide your order number

2. Provide the email used at checkout

3. Describe the issue (e.g., duplicate purchase, technical access issue)

Submit your request through Refund Request.

We typically respond within 2–3 business days.

 

6. Processing Time

Approved refunds are processed to the original payment method.

Processing times vary by bank or payment provider.

 

7. Chargebacks

If you initiate a chargeback without contacting us first:

• Your account may be suspended

• Access to all purchased products may be revoked

• We may dispute the chargeback with documentation

We encourage you to reach out through Support before escalating.

 

8. Policy Updates

We may update this Refund Policy periodically.

Continued use of our Services after updates constitutes acceptance of the revised policy.